Types of potential violations of the laws of the Office of Consumer Protection

Types of potential violations of the laws of the Office of Consumer Protection This series of codes summarizes and groups the provisions of the laws whose supervision is under the responsibility of the Office de la protection du Consommation. An intrinsic severity level has been associated with each of these codes. These severity levels make it possible to systematize the prioritization of complaints received in order to be dealt with. The mechanism for prioritizing complaints as well as the intrinsic severity scale are presented in the [Guidelines for the process of prioritizing interventions in monitoring, analyzing and dealing with complaints] (https://www.opc.gouv.qc.ca/fileadmin/media/documents/a-propos/lignes_directrices.pdf “Guidelines”). 2024-12-18 Government and Municipalities of Québec donneesouvertes@opc.gouv.qc.ca Law Types of potential breaches of laws under the responsibility of the Office de la protection du ConsommatorCSV https://www.donneesquebec.ca/recherche/dataset/ec2a22e2-e026-4248-b3e2-b872f8deac63/resource/11369e96-4bcf-4796-9bd5-d1c232bb10f8/download/opc-coleg-2024-12-11.csv Original metadata (https://www.donneesquebec.ca)HTML https://www.donneesquebec.ca/recherche/fr/dataset/ec2a22e2-e026-4248-b3e2-b872f8deac63

This series of codes summarizes and groups the provisions of the laws whose supervision is under the responsibility of the Office de la protection du Consommation. An intrinsic severity level has been associated with each of these codes. These severity levels make it possible to systematize the prioritization of complaints received in order to be dealt with. The mechanism for prioritizing complaints as well as the intrinsic severity scale are presented in the [Guidelines for the process of prioritizing interventions in monitoring, analyzing and dealing with complaints] (https://www.opc.gouv.qc.ca/fileadmin/media/documents/a-propos/lignes_directrices.pdf “Guidelines”).

Made available by the Government and Municipalities of Québec

These resources are not under the control of the Government of Canada and the link is provided solely for the convenience of our website visitors. We are not responsible for the accuracy, currency or reliability of the content of this website. The Government of Canada does not offer any guarantee in that regard and is not responsible for the information found through this link.

Visitors should also be aware that information offered by this non-Government of Canada site is not subject to the Privacy Act or the Official Languages Act and may not be accessible to persons with disabilities. The information offered may be available only in the language used by the site. With respect to privacy, visitors should research the privacy policies of this non-government website before providing personal information.

Data and Resources

Contact Information

Electronic Mail Address: donneesouvertes@opc.gouv.qc.ca

Similar records

Provide feedback on this dataset

Privacy Statement

The collection and use of your personal information is authorized by the Financial Administration Act. Collection and use of your personal information for this site is in accordance with the federal Privacy Act. Your personal information is used to validate your use of GC datasets and for information on the development of the GC open data initiative, and may also be used to evaluate the effectiveness of the program in responding to client needs. In exceptional circumstances (e.g. network intrusion, or of individuals who make inappropriate remarks or threats, etc.), personal information may be disclosed without your consent pursuant to subsection 8(2) of the Privacy Act.

Any personal information that may be collected is described in the Standard Personal Information Banks entitled Public Communications, PSU 914, and Outreach Activities, PSU 938, which can be found in the Treasury Board of Canada Secretariat (TBS) publication: InfoSource.

Under the Privacy Act, you have the right of access to, and correction of, your personal information, if you have provided any. Note however, that to exercise either of these rights; you must make a request for access to your personal information. For more information about your right of access, please read about the Access to Information Program.

Any questions, comments, concerns or complaints you may have regarding this Statement, your privacy rights and the Privacy Act may be directed to the TBS Access to Information and Privacy Coordinator by email at atip.aiprp@tbs-sct.gc.ca or by calling 613-946-6260 or 1-866-312-1511. If you are not satisfied with TBS' response to your privacy concern, you may wish to contact the Office of the Privacy Commissioner by email at info@priv.gc.ca or by telephone at 1-800-282-1376. You have the right to complain to the Office of the Privacy Commissioner about TBS' handling of your personal information.